1Introduction

Pure Compounding Labs (“Pure Compounding Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:

• Visit our website at purecompoundinglabs.com (the “Site”);
• Create an account or place orders;
• Receive SMS or email communications from us; or
• Otherwise interact with our online services (collectively, the “Services”).

By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.

2Information We Collect

We collect information to operate our business, fulfill orders, maintain security, and improve the Services. We do not ask you to provide medical records, health diagnoses, or clinical treatment data.

2.1 Information You Provide Directly

You may provide information to us when you create an account, place an order, subscribe to marketing communications, enroll in SMS/text programs, contact customer support, or participate in surveys. This can include:

• Account & Contact Information: name, email address, phone number, billing and shipping address, account username and password.
• Order & Payment Information: products ordered and transaction history, billing details, partial payment card information (e.g., last four digits), and tax ID or business information (if provided). We do not store full credit or debit card numbers — these are processed securely by third-party payment processors.
• Communications & Support Information: customer service messages, support history, and survey responses.
• Professional / Organization Information (Optional): institution or company affiliation, role/title, and research interests. We do not require or encourage submission of medical histories or clinical data.

2.2 Information Collected Automatically

• IP address and approximate location
• Browser and device information
• Pages visited and clicks
• Time spent on Site
• Referring URLs
• Search queries
• Log data

2.3 Information from Third Parties

We may receive information from payment processors, shipping providers, analytics and advertising partners, marketing platforms, and public sources.

2.4 Sensitive Information

We generally do not collect sensitive personal data. Limited cases may include encrypted credentials, payment processing data, and fraud prevention verification data.

3How We Use Your Information

We use information to:

• Provide and improve Services
• Process orders
• Provide support
• Communicate updates
• Maintain security
• Improve user experience
• Conduct analytics

4How We Share Your Information

We do not sell personal data. We may share information with:

• Service providers (payments, shipping, hosting, analytics)
• Legal authorities, if required
• Business transfer entities
• With your consent

5Cookies & Tracking Technologies

We use cookies for:

• Essential functionality
• Analytics
• Marketing
• Preferences

Users can disable cookies in browser settings.

6Your Privacy Rights

You may request:

• Access to your data
• Correction of data
• Deletion (subject to legal exceptions)
• Opt-out of marketing

Contact: support@purecompoundinglabs.com

7California Privacy Rights

Includes rights to know, delete, correct, and opt out of data sharing.

8–9Other State Privacy Rights

Residents of Nevada, Virginia, Colorado, Connecticut, and Utah may have additional rights.

10Data Security

We use:

• SSL encryption
• Access controls
• Secure hosting
• Fraud prevention systems

11Children’s Privacy

We do not knowingly collect data from individuals under 21.

12International Data Transfers

Data may be processed in the United States.

13Data Retention

We retain data as long as needed for:

• Legal obligations
• Order fulfillment
• Business operations

14Third-Party Links

We are not responsible for third-party sites.

15Policy Updates

We may update this policy periodically.

16Do Not Track

We do not respond to DNT signals.

17Accessibility

Contact us for accessibility assistance.

19Acknowledgment

By using our Services, you agree to this Privacy Policy.