Privacy Policy
Effective Date: November 15, 2025
Last Updated: November 21, 2025
1. INTRODUCTION
Pure Compounding Labs (“Pure Compounding Labs,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you:
- Visit our website at purecompoundinglabs.com (the “Site”);
- Create an account or place orders;
- Receive SMS or email communications from us; or
- Otherwise interact with our online services (collectively, the “Services”).
By accessing or using the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Services.
Pure Compounding Labs sells research-use–only products. Our products are not intended for human or veterinary use, diagnosis, treatment, or any medical purpose.
2. INFORMATION WE COLLECT
We collect information to operate our business, fulfill orders, maintain security, and improve the Services. We do not ask you to provide medical records, health diagnoses, or clinical treatment data.
2.1 Information You Provide Directly
You may provide information to us when you:
- Create an account
- Place an order
- Subscribe to marketing communications
- Enroll in SMS/text programs
- Contact customer support
- Participate in surveys, reviews, or promotions
This can include:
Account & Contact Information
- Name
- Email address
- Phone number
- Billing and shipping address
- Account username and password
Order & Payment Information
- Products ordered and transaction history
- Billing details
- Partial payment card information (e.g., last four digits)
- Tax ID or business information (if provided)
We do not store full credit or debit card numbers. These are processed securely by third-party payment processors.
Communications & Support Information
- Customer service messages
- Support history
- Survey responses
User-Generated Content
- Product reviews and ratings
- Comments or testimonials
Professional / Organization Information (Optional)
- Institution or company affiliation
- Role/title
- Research interests
We do not require or encourage submission of medical histories or clinical data.
2.2 Information Collected Automatically
We automatically collect:
- IP address and approximate location
- Browser and device information
- Pages visited and clicks
- Time spent on Site
- Referring URLs
- Search queries
- Log data
2.3 Information from Third Parties
We may receive information from:
- Payment processors
- Shipping providers
- Analytics and advertising partners
- Marketing platforms
- Public sources
2.4 Sensitive Information
We generally do not collect sensitive personal data. Limited cases may include:
- Encrypted credentials
- Payment processing data
- Fraud prevention verification data
3. HOW WE USE YOUR INFORMATION
We use information to:
- Provide and improve Services
- Process orders
- Provide support
- Communicate updates
- Maintain security
- Improve user experience
- Conduct analytics
4. HOW WE SHARE YOUR INFORMATION
We do not sell personal data.
We may share information with:
- Service providers (payments, shipping, hosting, analytics)
- Legal authorities if required
- Business transfer entities
- With your consent
5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies for:
- Essential functionality
- Analytics
- Marketing
- Preferences
Users can disable cookies in browser settings.
6. YOUR PRIVACY RIGHTS
You may request:
- Access to your data
- Correction of data
- Deletion (subject to legal exceptions)
- Opt-out of marketing
Contact: support@purecompoundinglabs.com
7. CALIFORNIA PRIVACY RIGHTS
Includes rights to know, delete, correct, and opt out of data sharing.
8–9. OTHER STATE PRIVACY RIGHTS
Residents of Nevada, Virginia, Colorado, Connecticut, and Utah may have additional rights.
10. DATA SECURITY
We use:
- SSL encryption
- Access controls
- Secure hosting
- Fraud prevention systems
11. CHILDREN’S PRIVACY
We do not knowingly collect data from individuals under 21.
12. INTERNATIONAL DATA TRANSFERS
Data may be processed in the United States.
13. DATA RETENTION
We retain data as long as needed for:
- Legal obligations
- Order fulfillment
- Business operations
14. THIRD-PARTY LINKS
We are not responsible for third-party sites.
15. POLICY UPDATES
We may update this policy periodically.
16. DO NOT TRACK
We do not respond to DNT signals.
17. ACCESSIBILITY
Contact us for accessibility assistance.
18. CONTACT US
Pure Compounding Labs
Email: support@purecompoundinglabs.com
Website: purecompoundinglabs.com
19. ACKNOWLEDGMENT
By using our Services, you agree to this Privacy Policy.
